Enrolling in Benefits: Step-by-Step

Modified on Sun, 27 Sep at 9:16 AM

Purpose

How to choose your plans and get your elections submitted, whether you are a new hire with an enrollment window or an existing employee in open enrollment.

Before you start

Have these ready:

  • Dependents' details: full name, date of birth and Social Security number for anyone you intend to cover.
  • Your doctors' names. Some carriers ask for a primary care physician for each person covered.
  • Details of any other insurance you or your dependents hold, which carriers use to coordinate claims.
  • Your enrollment dates. Your invitation email gives the dates your window opens and closes, and the date each benefit's coverage starts. Reminder emails repeat the deadline.

Enrollment is done in the employee web portal on a desktop or laptop. It is not supported on mobile devices.

Enroll

The wizard works through these steps. The exact entry screen you see, and how your deadline is presented, depends on whether you are enrolling as a new hire or in open enrollment.

  1. Start enrollment from your Benefits area once your enrollment window is open.
  2. Confirm who is covered. Review the people already on your record and add any dependents you intend to cover.
  3. Choose your plans for each category, such as medical, dental and vision. You have two ways in:
    • Create Your Own Health Profile, a guided questionnaire that asks about your expected care and then recommends plans that fit.
    • Show Me Medical Plans, which lists everything your employer offers.

Each plan shows your cost alongside what your employer contributes. If you do not want a benefit, decline it instead of choosing a plan. See Waiving Coverage.

  1. Continue Enrollment to check out. At checkout you:
    • Verify everyone's details. These details go to the insurance carriers, so a typo here becomes a problem at the carrier.
    • Add doctor details where the plan asks for them.
    • Declare any other insurance policies you or your dependents hold.
    • Accept the Terms and Conditions and sign with your first and last name.
  2. Submit Application. You see a confirmation screen, and your elections appear on your Benefits Dashboard.

You do not have to finish in one sitting. UZIO saves your progress, so you can step away to gather details or talk things over with your family, then come back and pick up where you left off. Just submit before the window closes.

Note: If you cannot complete enrollment yourself, your employer can complete it on your behalf. Self-service is the normal route, so ask your HR team only if something is blocking you.

After you submit

  • A confirmation email lists the plans you selected, with the date each one starts, and separately any plans you declined or are not eligible for.
  • You cannot revise your elections once submitted. If something is wrong, contact your HR team straight away.
  • Your elections go to the carriers through your employer's enrollment process. Carriers issue insurance cards directly and send them to you. UZIO does not produce or store them.
  • Paycheck deductions start with the first paycheck dated on or after your coverage start date. See Understanding Your Coverage and Costs.
  • Your elections are fixed until the next open enrollment, with one exception: a qualifying life event such as marriage, a birth or losing other coverage opens a special enrollment period. You can report one once your coverage is in effect. See Reporting a Life Status Change.

If you miss the deadline

UZIO does not leave your enrollment open. When the window closes without a submission:

  • As a new hire, you are enrolled in your employer's default plan if your employer has chosen one. Otherwise, all coverage except employer-paid plans you are eligible for is declined on your behalf.
  • At open enrollment, depending on your employer's setup, your current coverage may roll over, you may be enrolled in a default plan, or coverage may be declined.

You receive an email saying what was done. After that, you cannot change your elections until the next open enrollment unless you have a qualifying life event.

Warning: Note your deadline the day your window opens. If you are unsure which rule applies to you, ask your HR team before the deadline.

On the mobile app

Enrollment is not available in the UZIO mobile app, and UZIO's enrollment emails ask you to use a desktop or laptop because enrollment is not supported on mobile devices. The app may show your current benefits, but it cannot enroll you or change an election. See Using the UZIO Mobile App.

Need help?

Which plans are offered, what they cost, when your window opens and closes, and whether a particular dependent is eligible are all set by your employer and its carriers. Contact your company's HR or benefits team, or your company's broker, for anything about the plans themselves.

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